Gemini technicians maintain active OEM-specific certifications through official manufacturer partnerships and cross-training on different platforms of wind turbine assets.
As a result of our extensive company experience, Gemini provides construction, O&M and installation solutions regardless of wind turbine platform.
To ensure that our clients receive the highest level of service, Gemini has developed a dedicated QA program to address customer concerns, provide feedback, take corrective action, and provide peace of mind.
Our Quality Assurance Program
- 24/7 point of contact
- Military-grade chain of command ensures consistent flow of information
- Phone/email support
- Project Health status reports
- End of Project Client Review
- Created through DOE grant
- Ensures all technicians are trained on all required platforms
- Constantly updated to ensure all information is current
- Dedicated QA staff
- Prompt action on discrepancies with formal documentation based on established QA timelines
- Historical record of actions, with formal metrics to clearly show improvement
- Written post-project debrief
- Lessons-learned project synopsis
- Per Turbine report of services performed with photographic documentation
Let Gemini earn your business!