Gemini Energy Services
 
SERVICES SAFETY &
TRAINING
QUALITY EXPERIENCE CAREERS CONTACT   SAFETY
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“Battle-Proven and
Wind-Powered”
Gemini Technicians are
raising the industry standard
for safety and professionalism.
Geminiís Quick Response
Teams are available on
short notice, anywhere in
North America.
   
 
Quality
To ensure that our clients receive the highest level of service, Gemini has developed a dedicated QA program to address customer concerns, provide feedback, take corrective action, and provide peace of mind.

Our Quality Assurance Program includes:

Communications
  • 24/7 point of contact
  • Military-grade chain of command ensures consistent flow of information
  • Phone/email support
  • Project Health status reports
  • End of Project Client review
OEM Training Programs
  • Created through DOE grant
  • Ensures all technicians are trained on all required platforms
  • Constantly updated to ensure all information is current
Continuous Improvement
  • Dedicated QA staff
  • Prompt action on discrepancies with formal documentation based on established QA timelines
  • Historical record of actions, with formal metrics to clearly show improvement
Formal Documentation
  • Written post-project debrief
  • Lessons-learned project synopsis
  • Per Turbine report of services performed with photographic documentation
 
Quality Assurance
 
“I had a chance to go to the project last week and liked what I saw in your techs at the site. They are a great group of guys that are making us and the customer happy. I just wanted to show my appreciation. Thank you.”

- Regional Supervisor
 
 
   
 
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